Accessibility

Not everyone uses a traditional browser, so we've designed our sites to work with screen readers. We use text (in ALT tags) to describe images and we use descriptive links (e.g. More about pensions instead of Click here) so you know where the link takes you.

There are lots of changes you can make to your computer to make browsing the internet a better experience. If you want to alter the way you see, hear or use a website, you can change the options in your internet browser. AbilityNet have developed a guide called My Computer My Way. It has comprehensive and up-to-date information on changing your browser settings for Windows, Mac and Linux users. Visit My Computer My Way.

This website is compatible with all popular browsers. However, for the best experience and enhanced security, please update your browser to the latest version.

Our communications can be accessed in a wide variety of ways. Information about our products and services can be supplied in printed format or by phone.

Our Customer Advisors can also help you fill in application forms. Many customers find our online or telephone service the easiest way to manage their investments.

Here are some useful links to other organisations that help ensure products and services are accessible to as many people as possible.

la Fondation Lëtzebuerger Blannevereenegung†
Contains a whole range of information and resources for those living with sight loss.

AbilityNet†  
AbilityNet is a charity that provides advice, factsheets, assessments, training and assistive technology for people with disabilities.

Global Business and Disability Network†  
A huge range of resources for anyone interested in disability and how it affects business.

European Disability Forum†  
A lively site packed with information, products and services for disabled people.

Human Rights and Democracy†  
EU body protecting the fundamental human rights for EU citizens and promoting human rights worldwide.